Two sides, one delivery.
Every Dot Delivery trip has a customer sending something and a rider carrying it. Here's exactly how it works for each side.
Sending something
- 01
Tell us what's moving
Enter your pickup point, your drop-off destination, and a quick description of what's being sent. You'll see the distance and a fare estimate before you confirm anything.
- 02
Get matched with a verified rider
A nearby, ID-verified rider accepts your request. You'll see their name, photo, and bike's license plate before they arrive, so you know exactly who's coming.
- 03
Hand over the pickup code
The moment you're matched, we send you a one-time pickup code. Your rider can't collect the package without it — only give it over once you've confirmed it's the right person.
- 04
Watch it move
Track the route in real time from pickup to drop-off, and share the live trip with anyone you'd like to keep in the loop.
- 05
Confirm with the drop-off code
Whoever's receiving the package gives the rider their own code. That's what closes out the delivery — without it, the order stays open.
- 06
Get a receipt
Every completed delivery is saved with a receipt in your delivery history, ready to download whenever you need it.
Riding for Dot Delivery
- 01
Get verified
Apply with your national ID, proof of address, and vehicle registration. We review every application by hand before approving an account — no shortcuts.
- 02
Go online when you're free
There's no shift schedule. Open the app when you want to ride, and close it whenever you don't.
- 03
Accept a delivery
See the pickup point, the destination, and the fare before you accept — no surprises once you're on the road.
- 04
Get the pickup code
Ask the customer for their pickup code before you take the package. No code, no pickup — that rule protects you as much as it protects them.
- 05
Deliver and confirm
Ask the recipient for their drop-off code once you arrive. Entering it closes out the trip and confirms the package reached the right person.
- 06
Get paid
Customers currently pay in cash, collected directly by you on delivery.
Want the detail on verification, codes, and live tracking specifically?
See safety & trust